Tele2 protects users against mobile fraud

The mobile operator Tele2 announced interim results summarizing the federal program to fight mobile fraud. In January - July 2012, the company has received and processed more than 4000 of subscribers of fraud.

As noted by the operator on a monthly basis in its Call Center recorded more than 500 calls complaining of mobile fraud. From January to July 2012, the company returned to Tele2 subscribers affected by the actions of criminals, about 450 000 rubles. Furthermore, the operator offset funds not only to subscribers, please contact the company, but also independently elicited victims of fraudulent services.

The most common types of fraud are SMS-mailing of winning valuable prizes (40%), wrong treatment of the banks on locking plastic cards (45%), as well as the communication to put money on the phone or return erroneously listed funds (12%), about 3% of criminals invent new fraud schemes.

A large number of complaints received by the Customer Service Center Tele2, concerning the actions of unscrupulous content providers. Costly services imposed users who learn about the high price of services only after debiting the account.

Tele2 customers can always find out the real cost of SMS-message or call to any short code dialing * 125 * XXXX # (where XXXX - is a short number that you want to make a call or send SMS) or call the Bell Center at 611.