October 05, 2012
Sony Corporation
Sony Corporation Marketing
Sony Corporation Customer Service
Sony Corporation
Sony Corporation Marketing
Sony Corporation Customer Service
The patronage, you love Sony products, Thank you.
Regarding some products of Xperia ™ Tablet S "SGPT121JP / S", "SGPT122JP / S", "SGPT123JP / S" we launched our company in September 2012, and the gap in the rear display panel by a manufacturing defect occurs, (equivalent to IPX4 splash-proof performance on the specification ※ We have found that there is a possibility that can not be maintained).
Regarding some products of Xperia ™ Tablet S "SGPT121JP / S", "SGPT122JP / S", "SGPT123JP / S" we launched our company in September 2012, and the gap in the rear display panel by a manufacturing defect occurs, (equivalent to IPX4 splash-proof performance on the specification ※ We have found that there is a possibility that can not be maintained).
For this reason, we will suspend the sale of the Xperia ™ Tablet S. It should also be happy to inspection and repair free of charge, with the target product you purchased already, we are preparing for that. Totonoi soon, for inspection and repair free of charge and start accepting of resumption of sales, will be announced at the ready (Products Sony) our website again. (Now, start accepting of our inspection and repair free of charge is scheduled for late October.)
Been placed to customers using the product target, until you have completed the inspection and repair, use in an environment where water is likely to take a thank you you please refrain.
I sincerely apologize to our customers We apologize for any inconvenience that, for the inconvenience. Also, look forward to your understanding and cooperation in accordance with the above-mentioned notice, thank you.
Inquiries regarding this matter I would ask that you contact us to the nearest special dedicated Xperia ™ Tablet S below.
- ※IPX4: has become equivalent to IPX4 splash proof specifications, which is the "degree of protection against ingress of water" (IP code) Degree of protection provided by enclosures of electrical equipment, but it is not completely waterproof.
Symbol
Target products]
2,012 launched in September
Xperia ™ Tablet S
"SGPT121JP / S", "SGPT122JP / S", "SGPT123JP / S"
Xperia ™ Tablet S
"SGPT121JP / S", "SGPT122JP / S", "SGPT123JP / S"
[How to check part number]
Part number, you can see here.
[Contact Us]
| Contact information | Special window dedicated Xperia ™ Tablet S |
|---|---|
| Phone number | (It is also available from your mobile phone PHS ·.) 0120-550-058 |
| Hours | 9:00 to 18:00 Monday to Friday 9:00 to 17:00 Saturday, Sunday and Holidays (New Year may be subject to reception hours on weekends and holidays.) |
- Handling of Personal Information
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In addition, although we may disclose your personal information from our partner companies to outsource the work to some, used for storage and disposal, as well as to thoroughly manage Sony. Responsible for the management of personal information you provide will be customers of Sony Corporation.
Other, with respect to the contents of handling privacy policy of Sony, "Sony Group Privacy Policy"And "Guidance Concerning Public Notice based on the Act on the Protection of Personal Information" Please refer to the.
In addition, although we may disclose your personal information from our partner companies to outsource the work to some, used for storage and disposal, as well as to thoroughly manage Sony. Responsible for the management of personal information you provide will be customers of Sony Corporation.
Other, with respect to the contents of handling privacy policy of Sony, "Sony Group Privacy Policy"And "Guidance Concerning Public Notice based on the Act on the Protection of Personal Information" Please refer to the.
* For your personal information you provide, if you wish to stop using the query, modify, delete, or, if that is to stop and use clear (please contact the office above, the response based on the purpose of use this time I might not be able to).