Subscribers today are demanding the best possible customer experience. That is why OSS/BSS has become so important for communication service providers. In the first of two articles on OSS/BSS, Ericsson Business Review looks what it takes to turn a good customer experience into a great one.
And don’t miss the second article in the series, here in early November.
http://www.ericsson.com/news/121011-oss-bss-its-about-the-experience_244159017_c
OSS/BSS: It’s about the experience
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